Frequently Asked Questions
Everything you need to know about your Run Havoc gear and orders.
How long does shipping take for my performance gear?
Standard shipping typically takes 3-5 business days within the continental US. For international orders, please allow 7-14 business days depending on your location and local customs processing.
What is your return policy for worn athletic apparel?
We offer a 30-day trial period. If you aren't satisfied with the fit or performance, you can return your items for a full refund or exchange, provided they are washed and in good condition.
How do I find the right size for my running shoes?
We recommend measuring your foot and consulting our comprehensive Size Guide located on each product page. If you are between sizes, we generally suggest sizing up for running footwear to allow for natural foot swelling.
Are Run Havoc products covered by a warranty?
Yes, all our high-performance gear comes with a 6-month manufacturer warranty against defects in materials and workmanship to ensure you can train with confidence.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey to your doorstep.